FAQ's

Your authentic Avarcas are handmade and therefore may vary slightly in sizing. Like with all genuine leather products, the leather will stretch slightly and soften with wear. You can read our in-depth size guide for guidance.

If you have a wide foot, we suggest sticking with your normal size.  To read our in-depth size guide please visit this link.

If you are normally a half size, we recommend going down to the next full size for example if you are normally a 9 ½, order the size 9 (or 40 European).  To read our in-depth size guide please visit this link.

You can simply head to the style online, click on your size and then subscribe to the ‘NOTIFY ME' by leaving your email address. Once the style is re-stocked you will be notified via email.

To sign up for our newsletter, just fill in your details in the bottom of any page

Worldwide.

Australia: Flat rate of $12 shipping. Express shipping can be selected for an additional charge during checkout.

International: Shipping costs are calculated during checkout. Please note that you are responsible for your country's customs and taxes applied to imported items. 

When your online purchase is complete you will receive an email containing your order confirmation and delivery details. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time. If you have any questions about your online order please email us at hello@avarcasaustralia.com.au

Australia Post Express service with a signature on delivery can be selected for an additional charge during checkout. Please note this does not guarantee next day delivery.

We accept all major credit cards, Afterpay, Zippay and Apple pay

We certainly do! Please refer to our stockist listing.

You can subscribe to receive a first time purchaser discount in your inbox. You can also sign up to our rewards program Avarcas A-Listers and earn points towards discounts and free shipping. Only One code is valid per order.

Look after your Avarcas and they will love you for a long time, for general information on caring for your new sandals refer to the care instructions.

You may return your item within 60 days of purchase for a refund or credit note of the purchase price. To see our Returns & Exchanges Policy in full please visit the link.

BLACK FRIDAY 2023 FAQs

We have 20% off storewide, which means everything will be on sale. This is our only sale of the year so make sure you take advantage of the savings!

Purchase any two pairs of avarcas during the Black Friday Sale to receive a gift valued at $89, while stocks last.

Yes! If you need your order ASAP, We have our “ VIP Priority ” shipping service available. You can select this at check out as a shipping option and it means we will pick out your order and ship it first.

Everything will be automatically marked down so you do not need to worry about entering any codes.

A-Lister Rewards can not be used in conjunction with any other offer.

Due to the high influx of orders, please allow up to 7-10 days to dispatch your order.

HOW FAST CAN I EXPECT MY ORDER?

Due to the high influx of orders, please allow up to 7-10 days to dispatch your order.

Yes, the website will be locked 12 hours prior to launch. Our sale is going live 21st November 8.30am AEDST.